Responsible Gaming

At hi98 Responsible Gaming —
Keep the Fun, Keep the Control

Gaming is for fun, not stress. hi98 believes every player should game in a healthy, mindful, and controlled way. Our responsible gaming tools and guidelines are here to keep you in control at all times.

18+ Only Set Your Own Limits Help Is Always Available
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Hi98's Commitment

We place every player's well-being above profit. Responsible gaming is a core part of our values — not a formality.

Age Verification Is Mandatory
Deposit & Betting Limits
Self-Exclusion Available
24/7 Support Team
18+
Age Restriction Is Mandatory
24/7
Support Always Available
5
Self-Control Tools
100%
Privacy Guaranteed
Key Features

Responsible Gaming 6 Pillars

Hi98 upholds these six core principles to ensure every player can game safely and responsibly.

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Set Limits

At hi98, you can set your own daily, weekly, or monthly deposit and betting limits. Once a limit is in place, it takes effect immediately and cannot be increased easily.

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Break Feature

Pause your account for anywhere from 24 hours to 30 days to help clear your head. During this period, no betting or deposits are possible.

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Self-Exclusion

If you feel you're losing control over your gaming, you can request to have your account suspended for 6 months or permanently. hi98 respects that decision.

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Age Verification

Age verification is mandatory at registration on hi98. Users under 18 are not permitted to open an account, and KYC documents may be requested in cases of doubt.

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Activity Monitoring

Your betting history, win/loss statistics, and time spent are all clearly visible on your dashboard. Use this information to make informed decisions.

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Professional Support

If gaming becomes a problem, the hi98 support team can connect you with professional help. You are not alone.

Table of Contents
Need Help?

Hi98 Support is always here for you.

View FAQ →

📖 What is Responsible Gaming and Why It Matters

Responsible gaming means using gaming as a healthy form of entertainment — without letting it cause financial strain, mental stress, or family problems. At hi98, we believe gaming is truly enjoyable only when played mindfully and within defined limits.

Online gaming is growing rapidly in Bangladesh, and with that growth comes certain risks. hi98 takes those risks seriously — and we want every user to be able to recognize for themselves when it's time to play and when it's time to step back.

Responsible gaming doesn't mean playing less. It means you Responsibly Play within a set budget, accept losses when they happen, and never let gaming get in the way of what matters most — your family, your work, your health.

Keep in Mind Gaming is not a guaranteed way to earn money. It is a form of entertainment where winning and losing are both part of the experience. Only play with money you can afford to lose without affecting your daily life.

⚠️ Warning Signs — How to Know When There's a Problem

People often don't realize when gaming habits are becoming a problem. Watch out for the signs below and take action early.

Repeatedly betting to "recover" lost money and losing even more as a result.

Spending far more time and money on gaming than you planned.

Hiding your gaming habits from family and friends.

You feel restless, irritable, or low when you're not gaming.

You are neglecting work, studies, or family responsibilities to play.

You are taking on debt or dipping into essential funds to keep gaming.

Act Now If You Notice These Signs If you recognize even one of these signs in yourself, don't wait — contact hi98 Support or activate self-exclusion now. Asking for help is not a weakness; it takes courage.

🛠️ hi98 Player Controls

Hi98 provides a range of practical tools that let you take control of your own gaming habits. All tools are easily accessible from your account settings.

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Deposit Limit

Set a maximum deposit amount per day, week, or month. Decreasing your limit takes effect immediately; increasing it requires a 24-hour waiting period.

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Betting Limits

Set a limit on how much you bet per wager or within a set timeframe. This helps prevent impulsive, high-stakes bets in the heat of the moment.

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Session Timer

Set a session time limit before you start playing. When the time is up, hi98 will alert you and can end the session automatically if needed.

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Cooling-Off Period

Temporarily suspend your account for anywhere between 24 hours and 30 days. Betting is fully disabled during this period, but your account is not deleted.

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Self-Exclusion

For long-term time away from gaming, opt for self-exclusion lasting a minimum of 6 months or permanently. Once activated, opening a new account is also blocked.

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Loss Limit

Set a loss limit for yourself — once you've reached a certain amount, betting will stop automatically, protecting you from further losses.

✅ 6 Steps to Building Healthy Gaming Habits

Responsible gaming isn't about punishing yourself — it's about playing the right way so gaming stays enjoyable. Follow the steps below for a consistently positive experience on hi98.

1
Set a Budget in Advance

Decide before you start how much you are willing to spend that day. Treat it as part of your monthly entertainment budget, not an investment.

2
Set a Time Limit

Avoid long uninterrupted gaming sessions. Take at least a 15-minute break every hour and decide in advance how many hours you'll play each day.

3
Don't Chase Losses

Feeling frustrated after a loss or excited after a win can push you toward bigger bets. Take a break in those moments and return with a clear head.

4
Don't "Chase" Your Losses

Losses are a normal part of gaming. Chasing them with more bets only makes things worse. Accept it and walk away.

5
Tell Your Family

Let the people close to you know that you game online. Being open about it means family can step in and help before things become a problem.

6
Assess Yourself Regularly

Review your gaming history once a month — how much time and money you've spent. Knowing this makes it easier to make changes where needed.

🔞 Minor Protection & Age Verification Policy

Hi98 strictly ensures that only users aged 18 and above can access the platform. This is both an ethical commitment and a condition of our license.

  • Date of birth is required at registration, and identity documents are verified as part of the KYC process.
  • Additional age verification may be requested on any account that appears suspicious.
  • If a minor is identified, the account is suspended immediately and the balance is returned.
  • If a parent or guardian becomes aware of a child's account, they can contact our support team directly.
Advice for Parents & Guardians If there are children or teenagers in your household, enable Parental Controls on your devices. Use browser filters or router-level blocking to prevent them from accessing gaming sites like hi98.
Responsible Gaming Checklist
I play for entertainment only, not to make money.
I set a budget before I start playing.
I don't chase losses by placing bigger bets.
Gaming doesn't affect my work or time with family.
I take regular breaks.
I never borrow money to fund my gaming.
Can you check all of these? You are a responsible gamer. Enjoy yourself safely at hi98.

❓ Frequently Asked Questions (FAQ)

After logging in, go to Account Settings and click "Responsible Gaming." From there, you can set separate daily, weekly, and monthly deposit limits. Decreasing a limit takes effect immediately, while a request to increase a limit will be applied after 24 hours.

No, activating self-exclusion keeps your account balance safe. Once the self-exclusion period ends or you complete the required process, you can withdraw your balance. Contact hi98 Support for more details.

A Cooling-Off Period is a temporary break of up to 30 days that lifts automatically once it expires. Self-Exclusion is a longer-term measure lasting at least 6 months and may be permanent — reactivating your account after the period ends requires an additional review process.

Yes, family members can also contact hi98 Support. We will assess the situation and take the necessary steps, including connecting you with professional counseling services if needed.

Yes, hi98's responsible gaming tools are completely confidential. Any limits you set or self-exclusion you activate will not be shared with any third party. Your personal information is protected in accordance with our privacy policy.

The hi98 support team can connect you with professional mental health services and gambling addiction counseling organizations. Email us at [email protected] or reach out via live chat. All requests are kept strictly confidential.
Our Commitment

How hi98 supports Responsible Gaming Supports

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Safe Environment

Hi98's core commitment is ensuring every player can enjoy a safe, transparent, and fair gaming environment.

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Awareness Campaigns

Hi98 regularly publishes awareness messages and guides on responsible gaming.

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Staff Training

Our support team is specially trained to assist users experiencing gaming-related difficulties with sensitivity and care.

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Technical Safeguards

Advanced algorithms are used to detect risky behavior and intervene proactively when needed.

Responsible Gaming

Play Responsibly, Stay Safe on hi98

Join hi98 and play by the principles of responsible gaming. Our tools and support team are always by your side.

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